Shipping policy

Orders are processed within 1–3 business days. Delivery typically takes 7–14 business days depending on your location. We ship internationally to most countries.

Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

We are not responsible for delays caused by customs or postal services. If your order has not arrived within 20 business days, please contact us at support@petsalepromo.com and we will resolve the issue promptly.